Posts Tagged ‘communication style’

Content Managers Meeting – September 2011

Tuesday, September 27th, 2011

As promised at the content managers meeting, below you will find a recording of the entire session including the slides presented. The purpose of these quarterly meetings is to provide content managers the opportunity to learn about policies and procedures that we have put in place with the launch of the new site. At this [...]

Japan: Earthquake, Tsunami and Communication Breakdown

Thursday, March 17th, 2011

In light of the earthquake, tsunami and now nuclear disaster unfolding in Japan, much has been made about the maddening lack of clear, transparent information that the Japanese government and Tepco are providing. Earlier this week, I watched an international news broadcast where, following a news conference in Japan by Tepco officials, the announcer was [...]