ANGEL for Cardozo at https://cardozo.elearning.yu.edu will be down momentarily for maintenance on Thursday, May, 30^th from 10 am – 11am.

ANGEL for YU at https://yu.elearning.yu.edu will be down momentarily for maintenance on Thursday, June 6^th from 10am – 11am.”

Please contact angelsupport@yu.edu for any questions or support.

Thank you, 

ITS Help Desk

5/1/2003 Update GG 11:53am

We are currently facing issues with the University-wide DNS (Domain Name System) the provides name resolution for all network based services. Because of this, Internet access for all University-network users is intermittent or slow.

Our engineers are working to resolve this at the earliest.

We thank you for your patience as we work towards quick resolution.

4/16/2013 Update – GG

We are presently experiencing DNS issues that are preventing users from accessing Outlook and browsing the internet.

Further updates will be posted as they become available.

4/11/13 5:32pm – GG

Students and Faculty,

We experienced a Hardware failure today on our Wilf Campus File server which caused the server to go offline. This affected access to Student and Faculty Z: Drives. This occurred at  11:50 AM and 1:45 pm with downtime duration of 30 minutes per occurrence.    ITS staff has replaced the broken hardware and the server was back in service at 2:15 PM.   

 We apologize for any inconvenience this outage caused.  Please contact Academic Computing at 212-960-5438 or labhelp@yu.edu with any further questions or concerns.

4/11/13 Update Thurs @ 9am: Larry Simmons

The building is back on the network as of 9:19am this morning. However, we are still testing/confirming continuity so there should NOT be an all clear just yet.

Additional updates will be posted as the become available.

4/10/13 Update @ 5:30pm – Larry Simmons

 Both fiber connections (primary and redundant) are still down, so the entire building is off the network.

 To eliminate the supervisory module on the 1925 switch (assuming both interfaces failed), even though the logs shows no hardware issues, we rebooted the 1925 switch and still no connectivity.  Techs are testing our additional fiber strands to the building.

4/10/13 Update @ 4:28pm – Larry Simmons

The 1925 Eastchester Housing building lost network connectivity about an hour ago. Although we have two fiber connections (for redundancy), both are out.

No ETA at the moment as we are quickly working on the issue.

ITS will be performing maintenance activities on Sunday March 24^th that will require all BANNER systems to be brought offline and made unavailable starting at 7am.  The maintenance is expected to last for approximately 7 hours. An additional notification will be sent once the maintenance activities complete and the BANNER systems/applications have been validated.

If you have any questions regarding this notification and associated maintenance, please contact the ITS Helpdesk via (212)-960-5294, #6123 from any campus phone, or helpdesk@yu.edu. Please specify the subject as BANNER Maintenance – March 24^th, and we will contact you as soon as possible.

Thank you,

ITS Helpdesk

—

Updated 3/24/13 @1:11pm:

ITS has completed their scheduled maintenance activities, and have restored Banner to operational status.

 Should you have any problems in connecting or working in Banner, please contact the ITS Helpdesk via (212)-960-5294, #6123 from any campus phone, or helpdesk@yu.edu. 

Thank you for your patience as we performed the needed maintenance.

Thank you,

ITS Helpdesk

Network Outage reported affecting Beren and Wilf campus. Networking has been contacted and ticket 87392 submitted.

ETA

3/12/13 3:15 pm: Network issue has been resolved. – KM

The internet outage is over.  There has been a power issue in the Bronx that has caused an issue with our internet connection.  ITS has failed over to the Manhattan internet connection.  We are working with our services providers to diagnose and correct the issues in the Bronx.  However internet connectivity has been restored for the last 15 – 30 mins.