Archive for the ‘Uncategorized’ Category

Exchange Maintenance – 4/8/13 – 8:00pm to 10:00pm

Tuesday, April 8th, 2014

4/9/14 – 8:33am – Update DR  The maintenance was successfully completed.   Sincerely,  ITS Helpdesk ********************************************************************************* To All: In order to build a more stable and robust Email (Outlook/Exchange) System, we need to perform a number of maintenance activities on the underlying Hardware and Software Environment over the coming weeks. One of the maintenance activities […]

YU-WIRELESS Authentication Change from LDAP to AD – 4/18/14

Wednesday, March 26th, 2014

ITS will be phasing out LDAP authentication to YU-Wireless for allowing users to access the campus wireless network. Authentication has been migrated to a system called Active Directory(AD). AD is the authentication system (username/password) that you use to login to email. So you should already have an AD account. At this time ITS is notifying […]

OWA Search Function Issues – 3/24/14 – Resolved

Monday, March 24th, 2014

3/25/14 – 8:00pm – Update DR Issue was resolved late Monday afternoon.   3/24/14 – 1:28pm – Update GG ITS is aware of an underlying Exchange problem that is, limiting or causing, mail item searches to fail.  We expect resolution to be later this afternoon and will provide an updated at that point. Thank you, […]

Network outage – Cardozo 19th Floor only – 3/21 2:30 pm – 3/23 – Resolved

Friday, March 21st, 2014

3/24/14 – 12:41pm – Update DR Power and network has been restored and tested successfully.  Thanks, ITS Helpdesk *********************************************************** Due to the planned building electricity shut down in the Time Equities side at 55 5th ave this weekend, our network in the 19floor has been safely shut down and internet connectivity will be restore on […]

Network Outage 1925 Eastchester Housing (11:47am) – 03/21/2014 – Resolved

Friday, March 21st, 2014

3/21/14  1:47pm – Update GG The East Chester Housing network issue has been resolved. 3/21/14  1:02pm – Update GG The East Chester Housing is completely off the network. Both the primary and backup connections went out at the same time and the switch is unreachable from the campus network. Students connecting to our network instead of […]

Exchange Maintenance – 3/23/14 – 8:00pm to 10:00pm

Friday, March 21st, 2014

In order to build a more stable and robust Email (Outlook/Exchange) System, we need to perform a number of maintenance activities on the underlying Hardware and Software Environment over the coming weeks. One of the maintenance activities will be completed this coming Sunday, March 23rd between 8:00pm and 10:00pm. We are not anticipating an outage […]

Einstein Library Scheduled Maintenance – 3/22/14 from 5:30pm -11:30pm

Wednesday, March 19th, 2014

3/24/14 – 8:21am – Update DR  There was a hardware issue during the upgrade.  ITS was on the phone with Cisco, and the end result is Cisco is sending replacement parts which should arrive Tuesday.  The old Library equipment was placed back and is up and running.  Library staff should please do a check of your […]

Exchange Maintenance – 3/16/14 – 8pm to 10pm – Resolved

Thursday, March 13th, 2014

3/17/14 8:57 AM – Update JC The maintenance has been completed.  There was an unexpected issue that occurred, separately from the maintenance, which caused some individual mailboxes to be unavailable until approximately Sunday 5:30pm.  All mail for affected users was queued and delivered once the issue was resolved. Should you experience any issues, please contact […]

Exchange Maintenance – 2/23/14 – 8pm to 10pm – Resolved

Wednesday, February 19th, 2014

2/24/14 – 9:54 AM – Update DR The Exchange maintenance was completed over the weekend, on Sunday. Thanks, ITS Helpdesk  ************************************************************************************** 2/21/14 11:13 AM – Update JC In order to build a more stable and robust Email (Outlook/Exchange) System, we need to perform a number of maintenance activities on the underlying Hardware and Software Environment […]

Exchange/Outlook issue – 1/31/14 – Resolved

Friday, January 31st, 2014

A network maintenance occurred yesterday evening, which may have caused some users to have lost connection to the Exchange server. If this occurred, you should have received a pop-out message indicating you have lost connection and need to stop and restart Outlook. If you have received this message or a similar one, you may not […]