Archive for the ‘Uncategorized’ Category

Banner System Outage – 11/25/14 6PM – 11/26/14 8 AM – Resolved

Monday, November 24th, 2014

11/26/14 10:10am update JC The Van Etten Data Center upgrade was successful.   All production Banner Services are up and available. If you have any questions or concerns, please email the helpdesk at helpdesk@yu.edu or call them at 212.960 5294. (within YU: #6123 (pound, six, one, two, three). Thanks again for your cooperation. ITS Help […]

Scheduled Exchange Maintenance 11/15/14 – 11/17/14

Thursday, November 13th, 2014

11:05AM – Update DR   To all Exchange users:   The Exchange maintenance window has been updated.  It will begin at 6 pm on Saturday evening (11/15) and end at 6 am on Monday Morning (11/17).   With our built in redundancy, there will not be any exchange outage or downtime.   You may not notice […]

Hackers Targeting University Payroll Systems – 11/13/14

Thursday, November 13th, 2014

11:57AM – Update DR Hackers are targeting university emails to gain access to employees’ direct deposit information and reroute their checks, according to a public advisory issued on Wednesday by the Research and Education Networking Information Sharing and Analysis Center (REN-ISAC). The attack starts with a phishing email, a common malicious attack where recipients are […]

Banner System Outage 11/12/14 – 11/13/14 – Resolved

Tuesday, November 11th, 2014

7:45am – Update DR Hello all, Wanted to let you know that are critical oracle patch update was successful!  All Banner related system services have been restored! Please call the help desk should you encounter any issues. Thank you again for your cooperation! ITS Help Desk   2:39pm – update GG We all know that […]

Banner TEST Environment Patch Update Tonight 11/06/2014 – Resolved

Thursday, November 6th, 2014

11/7/17 10:40am update GG The installation of the Critical Oracle Patches in our Banner testing environment was successful.   Thank you, ITS 11/7/14 3:40pm update RV Please be advised that all Banner Database TEST environments will be going down this evening, approximately after 8pm.  We will keep you posted as to our progress. Thanks again for your […]

Mainframe/OCWeb is Down – 11/4/14 – Resolved

Tuesday, November 4th, 2014

11/5/14 1:19pm Update GG OCWeb is now operational. 11/4/14 1:19pm Update GG Please note the Mainframe and OCWeb systems are currently down. Further updates will be posted as they become available. Thank you, ITS Help Desk      

Cisco Gear Verizon Update Tonight – 10/31/14 – Resolved

Friday, October 31st, 2014

1:13pm update – GG Verizon is updating Cisco gear (at their end) starting tonight at midnight (11/1 @12am).  They will be doing one campus IOS node at a time but we were told this will NOT affect data traffic between campuses. Networking will be monitoring the work (via our alerts) and will report back to ITS […]

Intermittent Insidetrack Connection Issues – 10/20/14 – Resolved

Monday, October 20th, 2014

10/21/14 update 9:52 am – RV All services have been restored and are functioning normally. *********************************************************** 10/20/14 update 2:37 pm – JC The OBIEE system is now available. We are sorry for the inconvenience. 10/20/14 update 2:30pm – GG We continue to experience intermittent connection issues with Insidetrack and particularly with the employee system tools […]

Scheduled Network Outage: Specific Manhattan Campus Locations 10/14 6-9pm – Resolved

Wednesday, October 8th, 2014

Please be advised, ITS requires a 3-hour maintenance window to replace a faulty network part. This outage will affect the following locations from 6-9pm on Tuesday, 10/14: Cardozo campus;  Alabama dorm – all wireless  Beren campus; Shottenstein dorm – Facilities, Kronos clocks, Esuds (laundry), cash registers Beren campus; 35th St dorm – Security camera, Esuds (laundry) Beren […]

Kronos / Java issue – Resolved

Wednesday, September 10th, 2014

Kronos users may encounter Java issue accessing the system due to recent Internet Explorer update by Microsoft. A warning message would indicate “Java(TM) was blocked because it is out of date and needs to be updated”. To work around this, please do the following: Open Internet Explorer Click Tools >  Internet options > Security > […]