Archive for the ‘Uncategorized’ Category

Legacy Mainframe Outage – 1/21/2015 – 1/23/2015 – Resolved

Tuesday, January 20th, 2015

01/23/2015 1:58pm update RV The Legacy Mainframe is now up and running. Jacada and OC Web are also now available. ********************************************************************* 01/20/2015 2:22pm update JC The Legacy Mainframe will be down for extensive maintenance and will not be available from Jacada or OC Web on the following days 1/21/2015 thru 1/23/2015   Further updates will […]

Furst Hall Outage – 1/20/15 – Resolved

Tuesday, January 20th, 2015

1/20/15 9:01am update DR The connection has been restored. Thank you, ITS Help Desk ********************************************************************** 1/20/15 8:46am update DR Please be advised that we are currently experiencing an outage on one of the switches in Furst Hall. This outage could affect some users on the 3rd, 4th and 5th floors. Networking is currently investigating. Further […]

Einstein DOSA Network Outage – 1/15/15 – Resolved

Thursday, January 15th, 2015

1/15/15 5:28pm update RV The issue has been resolved. The replacement switch has been installed and configured successfully. Thank You, ITS Help Desk ************************************************************************************* 1/15/15 1:58pm update DR A confirmed electrical outage this morning caused the problem. One switch is dead and all efforts to restore it was futile. A replacement switch is being installed […]

Banner Scheduled Maintenance – 1/10/15 through 1/11/15 – Resolved

Thursday, January 8th, 2015

1/12/15 8:23am update – DR The maintenance has been completed.   2:23pm update - GG We will be completing needed maintenance activities to the networking environment on Saturday, January 10.  The maintenance will commence at 6pm and last until Sunday, January 11 at 6am. The following services will be affected: Banner ALL Banner-related services including anything […]

Angel Website Down – 12/3/14 – Resolved

Wednesday, December 3rd, 2014

12/3/14 8:55am update DR The Angel website is back up and running.   12/3/14 8:33am update DR The Angel website is currently unavailable. Our server team has been notified and currently investigating. Further updates will be posted as they become available. Thank you, ITS Help Desk

Banner System Outage – 11/25/14 6PM – 11/26/14 8 AM – Resolved

Monday, November 24th, 2014

11/26/14 10:10am update JC The Van Etten Data Center upgrade was successful.   All production Banner Services are up and available. If you have any questions or concerns, please email the helpdesk at or call them at 212.960 5294. (within YU: #6123 (pound, six, one, two, three). Thanks again for your cooperation. ITS Help […]

Scheduled Exchange Maintenance 11/15/14 – 11/17/14 – Resolved

Thursday, November 13th, 2014

11:05AM – Update DR   To all Exchange users:   The Exchange maintenance window has been updated.  It will begin at 6 pm on Saturday evening (11/15) and end at 6 am on Monday Morning (11/17).   With our built in redundancy, there will not be any exchange outage or downtime.   You may not notice […]

Hackers Targeting University Payroll Systems – 11/13/14

Thursday, November 13th, 2014

11:57AM – Update DR Hackers are targeting university emails to gain access to employees’ direct deposit information and reroute their checks, according to a public advisory issued on Wednesday by the Research and Education Networking Information Sharing and Analysis Center (REN-ISAC). The attack starts with a phishing email, a common malicious attack where recipients are […]

Banner System Outage 11/12/14 – 11/13/14 – Resolved

Tuesday, November 11th, 2014

7:45am – Update DR Hello all, Wanted to let you know that are critical oracle patch update was successful!  All Banner related system services have been restored! Please call the help desk should you encounter any issues. Thank you again for your cooperation! ITS Help Desk   2:39pm – update GG We all know that […]

Banner TEST Environment Patch Update Tonight 11/06/2014 – Resolved

Thursday, November 6th, 2014

11/7/17 10:40am update GG The installation of the Critical Oracle Patches in our Banner testing environment was successful.   Thank you, ITS 11/7/14 3:40pm update RV Please be advised that all Banner Database TEST environments will be going down this evening, approximately after 8pm.  We will keep you posted as to our progress. Thanks again for your […]