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ITS Planned Outage This Weekend – Saturday evening 5/13 after Sundown until Sunday 5/14

By gordillo On May 11, 2017 · Leave a Comment · In Uncategorized

To the YU Community:

 ITS will be performing scheduled maintenance this weekend from:

Saturday evening, May 13th after Sundown until Sunday May 14th

The following services will be impacted during this downtime window: 

Systems Impacted:

InsideTrack – (Luminis)

File Shares for Faculty/Staff  

Please contact the Help Desk at 1-800-829-7418 if you have any […]

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Phishing Attack targeted at Universities targeting Google Docs

By gordillo On May 4, 2017 · Leave a Comment · In Uncategorized

Hello All,

Beware of emails saying someone wants to share a Google Doc with you. The email will include a button to click, supposedly to open a Google Doc. Please DO NOT CLICK on this button instead delete the message right away.

If you clicked the email or have any questions, please contact the helpdesk.

 Thank you,

ITS Help […]

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ITS Planned Outage This Weekend – Resolved

By gordillo On May 2, 2017 · Leave a Comment · In Uncategorized

ITS will be performing emergency maintenance this weekend from:

Saturday evening, May 6th after Sundown until 9 am Sunday, May 7th

The following services will be impacted during this emergency downtime window:

Systems Impacted:

Remote Access Services*

Pulse Secure (VPN) Forti Client (VPN) Kronos – On-Campus / Off-Campus

*Remote access to internal servers from off-campus […]

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ITS Planned Outage, 2/4/17 – 2/6/17 – Resolved

By jchan2 On January 31, 2017 · Leave a Comment · In Banner

Hello All,

We would like to remind you that ITS will be performing scheduled maintenance this weekend from:

Saturday evening, February 4th after Sundown until 6 am Monday, February 6th

The following services will be impacted during this scheduled downtime window:

Systems Impacted:

Banner – ALL Banner related services include anything accessed via Luminis, Banner […]

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Cardozo website unavailable -1/24/17 – Resolved

By rawlings On January 24, 2017 · Leave a Comment · In Uncategorized

1/24/17 9:36am update – DR

 

Please note the issue we experienced earlier with the Cardozo website has been resolved.

Please contact the Help Desk at 212-960-5294 if you have any questions.

Thank you for your patience as ITS worked to resolve this issue.

 

ITS Help Desk Yeshiva University

helpdesk@yu.edu

212-960-5294 or dial […]

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Banner System Maintenance – 1/21/17 to 1/23/17 – Rescheduled

By rawlings On January 19, 2017 · Leave a Comment · In Banner

1/20/17 12:18pm Update – DR

 

Hello All,

 

Please note the below ITS maintenance scheduled for this weekend has been cancelled. The next ITS maintenance is scheduled for Saturday, February 4th thru Monday, February 6th.

 

Thank you,

 

ITS Help Desk Yeshiva University

helpdesk@yu.edu

212-960-5294  or dial #6123

 

=====================================================================================================================================================================

 

Hello All,

 

[…]

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Maccabuy Unavailable – 11/16/16 – Resolved

By rawlings On November 16, 2016 · Leave a Comment · In Uncategorized

11/16/16 8:50am update – DR

The site is back up and running.

*******************************************************************************

We are currently experiencing an issue with Maccabuy. ITS is working on identifying and resolving the issue. We will update this blog once more information becomes available.

Thank you for your patience and understanding.

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System Maintenance, 11/17/16 and 11/19/16 until 11/21/16 – Resolved

By jchan2 On November 15, 2016 · Leave a Comment · In Banner, Exchange Email

Please be advised that this weekend is the scheduled planned maintenance window beginning Thursday evening, November 17th after 9 pm, for Banner and related systems and Saturday, November 19th after sundown, for non-Banner related systems.   Both maintenance windows will end at 6 am Monday, November 21st.  Listed below is the services that are impacted during […]

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Wilf Phone Outage – Muss Hall & Zysman Hall – 11/14/16 – Resolved

By rawlings On November 14, 2016 · Leave a Comment · In Uncategorized

11/14/16 – 11:16am – Update – DR

 

Plan to repair :

 

Facilities will be ordering replacement cable On site contractor to install new cable Telecom department to terminate new cable on both sides

In addition there are two fiber cables that appear to be kinked but undamaged that should probably be pulled back […]

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Wilf telephone system service announcement – 11/1/2016 – Resolved

By rawlings On November 1, 2016 · Leave a Comment · In Uncategorized

11/2/16 10:00am update

NEC the manufacturer of our telephone system has confirmed that the Wilf Campus NEC telephone system is now functioning correctly and free of any defects.

_______________________________________________________________________________________________________________________________________

Please be advised that we are experiencing service related problems with the Wilf Campus NEC telephone network. Cisco telephones are not affected by this service interruption.

[…]

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