From the monthly archives: October 2013

LDAP server unavailable – 10/25/2013

By On October 25, 2013 · Leave a Comment · In Uncategorized

Our LPAD server is currently unavailable. Our server team is aware and investigating. More updates will be posted as they become available.

Thank you

ITS Helpdesk

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Labor Redistribution and MaccaBUY Issue – 10/24/13 – Resolved

By On October 24, 2013 · Leave a Comment · In Uncategorized

10/28/13 8:42 AM Update  – DR

Dear Colleagues:

We wanted to inform you that we have RESOLVED the system issue for those of you who were unable to access Labor Distributions and MaccaBuy via Inside Track.

We apologize for the inconvenience this outage may have caused you and your departments.

Sincerely,

ITS Help Desk

 

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Change in Eastchester Housing (ResNet) connections – 10/24/13 Resolved

By On October 24, 2013 · Leave a Comment · In Networking

10/24/13 6:21 PM – RR

Internet service for Eastchester Housing residents has been restored and should be fully functional at this time. If you are still experiencing connection issues, please contact the Helpdesk at 212-960-5294 or helpdesk@yu.edu.

Thank you,

ITS Helpdesk

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10/24/13 2:59 PM – JC

Eastchester Housing residents in the 1945 and 1925 […]

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Einstein wireless issue – 10/22/13 – Resolved

By On October 22, 2013 · Leave a Comment · In Networking

10/22/13 2:59 PM – GG

Wireless service at Einstein has been restored.  The DHCP service is back up and running.  While we know the steps that we took to fix the DHCP service, we are still not clear on the cause.  We are monitoring the service closely.  Users are using wireless as before the outage.  […]

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Network Outage on Price 1st floor – 10/15/13 – Resolved

By On October 14, 2013 · Leave a Comment · In Uncategorized

10/15/13 4:07PM -GG

Service is fully restored to the 1st floor of Price as of 3:20pm.

ITS walked the floor and informed many users, and wireless is working properly.

We kept the Price admin office informed during this outage and even helped relocating users to other floors during the outage.

ITS Help Desk

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10/15/13 […]

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Server Maintenance – 10/13/13 7 PM to 9 PM – Resolved

By On October 8, 2013 · Leave a Comment · In Uncategorized

10/14/13 8:26 AM – Update – JC

The maintenance has been completed. In an effort to keep the systems reliable and as stable as possible we will be planning additional maintenance activities over the course of the next couple of months; to apply security and application patches. We will provide advance notification and coordination to […]

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