2/19/14 1:30pm – Update DR

 Switch was replaced and is working properly.

 Networking techs surveyed the floor and of the people there (few), all have phone and data connections.


2/19/2014 Update: 10:30 AM – JC

Networking needs to replace the entire switch in this closet.

Between the switch configuration and the physical mounting, we estimate a few hours before it is back live.

Admin/faculty on the floor are notified of the work/outage.


There is a hardware problem with the network switch in the 6B wing of Van Etten.

There are VoIP phones there, so both phones and data are out.

No ETA at this point. Swapping hardware at this moment.

Further updates will be posted when they are available.

Thank you.

ITS Help Desk


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