5/1/14 4:44 PM – Update JC

We have been able to restore the systems and services that were impacted by the water leak on the Wilf campus earlier today.  Should you experience any residual issues, please contact the Help Desk at helpdesk@yu.edu or call them at #6123 from on campus or (212) 960-5294 from off campus.

Thank you for your patience and cooperation.

ITS Help Desk


Due to the water leak at the Wilf Campus the following systems are impacted:

Email service is up for some down for others.

VOIP phones are not accepting calls from outside of the University.

Help Desk cannot get calls or emails.

Einstein.yu.edu is not fully functional.

RA.yu.edu is not fully functional.

IPSEC client VPN is down.

Academic Computing Services:

a. Angel is unavailable

b. Student Printing is unavailable at Manhattan campuses

c. Student file shares are unavailable

d. Student labs are off-lineKronos is not available

Remedy is not available

Micromain is not available

TSWEB is not available

Medris is not available

Various departmental file shares

R25 web-viewers are not available

AMCAS is not available

Alchemy is not available

Reststop is not available

If your PC is logged on, do not log off as you may not be able to log back in.


Thank you,

ITS Help Desk


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