To the YU Community:

 ITS will be performing scheduled maintenance this weekend from:

Saturday evening, May 13th after Sundown until Sunday May 14th

The following services will be impacted during this downtime window: 

Systems Impacted:

InsideTrack – (Luminis)

File Shares for Faculty/Staff  

Please contact the Help Desk at 1-800-829-7418 if you have any […]

Hello All,

Beware of emails saying someone wants to share a Google Doc with you. The email will include a button to click, supposedly to open a Google Doc. Please DO NOT CLICK on this button instead delete the message right away.

If you clicked the email or have any questions, please contact the helpdesk.

 Thank you,

ITS Help […]

ITS will be performing emergency maintenance this weekend from:

Saturday evening, May 6th after Sundown until 9 am Sunday, May 7th

The following services will be impacted during this emergency downtime window:

Systems Impacted:

Remote Access Services*

Pulse Secure (VPN) Forti Client (VPN) Kronos – On-Campus / Off-Campus

*Remote access to internal servers from off-campus […]

8/16/2016 4:48 PM Update – JC

The phone service was restored as of 8:30 AM this morning.  We are sorry for any inconvenience.

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The YU phone service is down at the 29th Street Residence Hall on the Beren Campus as a result of a Verizon OC3 outage in the area. The impact to the business is […]

7/12/2016 1:47 PM Update – TL

The network is back up as of 1:47pm.

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The network went down at 11:55am today due to a UPS/power problem within the building.  Power is also out to other areas/services within the building.

Please contact the Help Desk if you have any questions. Thank you for your cooperation […]

12:18pm update – GG

The issue with phone system has been resolved.

11:15am update – GG

We are currently experiencing problems with the Help Desk line. The Telecom team is working on it.

Please contact the Help Desk at 212-960-5294 if you have any questions. Thank you as always for your cooperation in this matter. 

Thank […]

3/11/16 10:00am update – GG

Please note the problem has been resolved.

3/11/16 10:00am update – GG

Please be aware that we are experiencing issues with an Exchange database affecting only a select number of users. As a result you may not be able to connect to the exchange server and receive/send e-mails.

Please contact the Help Desk at 212-960-5294 […]

2/22/16 – 9:00am Update – GG

ITS has completed all maintenance tasks.  Banner Production systems are now available.

Please let us know if you have any questions or encounter any problems.

ITS Help Desk Yeshiva University

helpdesk@yu.edu

212-960-5294 or dial #6123

2/17/16 – Update – GG

Please be reminded that all Banner related systems will […]

12:26pm update – GG

The issue with formsprod.yu.edu has been resolved.

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There seems to be an issue with the F5 address formsprod.yu.edu. The backend servers in the pool are working.

Please contact the Help Desk at 212-960-5294 if you have any questions. Thank you for your cooperation in this matter.

 Thank you,

 ITS Help Desk […]