To the YU Community:

 ITS will be performing scheduled maintenance this weekend from:

Saturday evening, May 13th after Sundown until Sunday May 14th

The following services will be impacted during this downtime window: 

Systems Impacted:

InsideTrack – (Luminis)

File Shares for Faculty/Staff  

Please contact the Help Desk at 1-800-829-7418 if you have any […]

Hello All,

Beware of emails saying someone wants to share a Google Doc with you. The email will include a button to click, supposedly to open a Google Doc. Please DO NOT CLICK on this button instead delete the message right away.

If you clicked the email or have any questions, please contact the helpdesk.

 Thank you,

ITS Help […]

ITS will be performing emergency maintenance this weekend from:

Saturday evening, May 6th after Sundown until 9 am Sunday, May 7th

The following services will be impacted during this emergency downtime window:

Systems Impacted:

Remote Access Services*

Pulse Secure (VPN) Forti Client (VPN) Kronos – On-Campus / Off-Campus

*Remote access to internal servers from off-campus […]

1/24/17 9:36am update – DR

Please note the issue we experienced earlier with the Cardozo website has been resolved.

Please contact the Help Desk at 212-960-5294 if you have any questions.

Thank you for your patience as ITS worked to resolve this issue.

ITS Help Desk Yeshiva University

helpdesk@yu.edu

212-960-5294 or dial […]

11/16/16 8:50am update – DR

The site is back up and running.

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We are currently experiencing an issue with Maccabuy. ITS is working on identifying and resolving the issue. We will update this blog once more information becomes available.

Thank you for your patience and understanding.

11/14/16 – 11:16am – Update – DR

Plan to repair :

Facilities will be ordering replacement cable On site contractor to install new cable Telecom department to terminate new cable on both sides

In addition there are two fiber cables that appear to be kinked but undamaged that should probably be pulled back […]

11/2/16 10:00am update

NEC the manufacturer of our telephone system has confirmed that the Wilf Campus NEC telephone system is now functioning correctly and free of any defects.

_______________________________________________________________________________________________________________________________________

Please be advised that we are experiencing service related problems with the Wilf Campus NEC telephone network. Cisco telephones are not affected by this service interruption.

[…]

Please note that the Networking group is replacing the power supplies in the Rousso switch to accommodate VoIP service in the near future.

This will cause an outage to the entire Rousso building, but the only groups effected are ITS and Ferkauf.

Montefiore/COM is not effected by this outage.

Please contact the Help Desk at 212-960-5294 […]

8/16/2016 4:48 PM Update – JC

The phone service was restored as of 8:30 AM this morning.  We are sorry for any inconvenience.

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The YU phone service is down at the 29th Street Residence Hall on the Beren Campus as a result of a Verizon OC3 outage in the area. The impact to the business is […]

There appears to have been an Internet disruption this afternoon for 7 minutes, but has come back as this is being sent.

Trouble-shooting is taking place now.  – TL